777u77 Privacy Policy

1. Introduction and Scope

777u77 ("we", "us", "platform") operates a trusted online betting and casino platform for users in Bangladesh. This Privacy Policy ("Policy") describes how your personal information is collected, processed, stored, and protected when you use the 777u77 website.

This Policy applies to all services on the 777u77 platform — whether accessed via web browser, mobile device, or any other means. By creating an account or using our services, you are considered to have accepted the terms of this Privacy Policy.

We firmly believe that you should have full control over your personal information. That is why we always conduct our data processing activities with transparency and give you the opportunity to stay informed about your information.

2. What Information We Collect

777u77 may collect the following types of information in order to provide services, ensure security, and conduct legitimate business operations:

2.1 Identity and Contact Information

• Full name and date of birth
• Email address
• Permanent address and current address
• National ID (NID) or passport number (for identity verification)

2.2 Financial Information

• bKash, Nagad, Rocket, and Upay account numbers (required for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Betting and transaction records

2.3 Technical Information

• IP address and device information
• Browser type and operating system
• Date and time of login to the platform
• Pages accessed and click patterns
• Session duration and navigation patterns

2.4 Gaming Activity Information

• Play history and preferred game categories
• Records of bonus and promotion usage
• VIP level and points history
• Responsible gaming settings and limits

3. How We Collect Information

777u77 collects information through various methods. Each method is used for a specific purpose, and we always aim to collect only the minimum information necessary.

• Direct Submission: Information you provide directly during account registration, identity verification, or when making a deposit or withdrawal.
• Automatic Collection: Information collected automatically through cookies, log files, and similar technologies when you use our platform.
• Third-Party Sources: Information received via payment processors or identity verification services — used solely to confirm legitimacy.
• Customer Support Contact: Information you share when contacting us via live chat or email.

4. How We Use Your Information

Collected information is used only for the following legitimate purposes:

4.1 Service Delivery and Operations

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal requests
• Managing bonuses, rewards, and VIP benefits
• Providing customer support

4.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Ensuring account security
• Verifying age and enforcing responsible gaming policies
• Meeting applicable legal obligations

4.3 Improvement and Personalization

• Improving platform services and usability
• Recommending games based on your preferences
• Delivering relevant promotions and offers
• Identifying and resolving platform issues

5. Sharing Information with Third Parties

777u77 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

• Payment Processors: Information necessary to complete transactions is shared with payment methods such as bKash, Nagad, Rocket, Upay, and bank transfers. These organizations are governed by their own privacy policies.
• Identity Verification Services: Limited information may be shared with verification service providers as part of the KYC (Know Your Customer) process.
• Game Providers: Information necessary to operate gaming activity may be shared with game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, and others.
• Legal Obligations: Information may be disclosed as required to comply with valid orders from courts or competent authorities.
• Corporate Restructuring: Information may be shared with relevant parties in the event of a merger, acquisition, or transfer of assets.

We have contractual agreements with third-party service providers and share only the minimum information necessary with them. They may not use your information for any other purpose.

6. Data Protection and Security

777u77 has implemented industry-standard technical and administrative measures to protect your information:

• SSL Encryption: All data transmissions on our platform are secured through SSL/TLS encryption.
• Secure Data Storage: Sensitive information is stored in encrypted form on secured servers.
• Access Controls: Only authorized personnel may access your information, and only to the extent necessary.
• Regular Security Audits: The security of our systems is regularly assessed and updated.
• Two-Factor Authentication: Two-factor authentication is available to protect your account.

While we always strive to maintain the highest level of security, no method of transmission over the internet or digital storage is 100% secure. If a data security issue arises, we will notify you in a timely manner.

7. Cookies and Tracking Technologies

777u77 uses cookies and similar tracking technologies to improve service quality and enhance the user experience.

7.1 Types of Cookies

• Essential Cookies: These are required for the basic functionality of the platform — without them, the service will not work properly.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help improve the service by analyzing how the platform is used.

7.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may limit some platform functionality.

8. Data Retention Period

777u77 retains your information only for as long as necessary. The following factors are considered when determining retention periods:

• Duration of account activity
• Applicable legal and regulatory obligations
• Financial reporting and audit requirements
• Potential dispute resolution needs

If you request that your account be closed or deleted, we will remove your information as quickly as possible. However, some information may need to be retained for a specific period due to legal obligations.

9. User Rights

You have the following rights regarding your personal information. To exercise these rights, please contact us:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete information in your account.
• Right to Erasure: You have the right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: You have the right to request that the processing of your information be restricted in certain circumstances.
• Right to Data Portability: You have the right to receive your information in a structured, machine-readable format.
• Right to Object: You have the right to object to the processing of your information for certain purposes.

To exercise these rights or if you have any questions about your information, please contact us using the details provided below. We will respond to your request within 30 business days.

10. Protection of Minors

777u77 provides services only to individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

We verify the age of all users during the account registration process. If we are informed that a minor's information has accidentally entered our system, we will immediately delete that information and close the associated account.

If you believe that a minor is using 777u77, please contact us immediately.

11. Changes to This Policy

777u77 reserves the right to update this Privacy Policy at any time. If any significant changes are made to the Policy, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification of the changes to your registered email
• Display a notification when you access the platform

If you continue using our platform after any changes, you will be considered to have accepted the updated privacy policy. We recommend that you review this page regularly.

12. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us: